FAQ
Frequently Asked Questions
From booking and quotes to entry, itineraries, vehicles, payment and family travel, grouped by topic.
From booking and quotes to entry, itineraries, vehicles, payment and family travel, grouped by topic.
We have collected the questions we hear most in enquiries and grouped them by topic. Start with the section you need and your enquiry will move faster.
For anything not covered here, write to us on WhatsApp, WeChat or email. Our enquiry desk runs from 10:00 to 22:00.
In peak season, rooms and vehicles run short quickly. It helps to talk to us early once your dates are set. You can also get a first draft before deciding.
Send us your dates, group size, preferred cities and hotel class and we break the quote into items. Prices depend on the details, so quotes are on request.
Once you confirm the plan we explain the deposit, and your advisor walks you through the balance and payment method in order.
Holders of an ordinary Korean passport travelling for tourism can enter China visa-free for stays of up to 30 days, and this measure has been extended to 31 December 2026. Stays over 30 days, or other purposes, require a visa.
Before departure we check your passport type, length of stay and purpose of travel. If you do not qualify, we explain what is needed instead.
The rules on passport validity can change over time, so your advisor confirms them with you at the time of booking.
Yes. You can talk with your dedicated guide and adjust the order and pace. Sites that need reservations may be harder to move.
After a long driving day we build in rest, and we adjust the weight of each day. If you prefer, we can slow the whole itinerary down.
Yes. We separate shared stretches from free time, and set a meeting point and time for the free stretches.
Yes. We assign a vehicle and guide to your group alone and do not merge you with others.
Your dedicated guide works in Korean and also handles restaurant orders, transport and payments.
For groups over 20 we split vehicles and guides and run the party in sections, coming together at key stops.
Setting up Alipay and WeChat Pay makes things easier. Before departure we walk you through how to set them up.
The amount depends on your itinerary and spending habits. With payment methods set up you can rely less on cash, and we advise you based on your trip.
It depends on group size, length, hotel class and travel style. We break it down into items and give you a quote on request.
With a private vehicle and shorter days, parents can join comfortably. For high-altitude areas we recommend checking with us before departure.
Yes. We allow more time for transfers and rest, and set rest points in advance for when children get tired.
From family gatherings to clubs and corporate trips, yes. We split vehicles and guides by headcount, so send us your dates and numbers and we will break it down.
Message us on WhatsApp or email with the basics and your dedicated planner will send a draft itinerary and estimate within 24 hours.
There is no form here. Use the channels below and your dedicated planner will reply personally.